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TERMS & CONDITIONS 

Last updated: 28/07/2026

These Terms & Conditions ('Terms') govern your use of Getters Fitness, located at 91 Westminster Bridge Road, London SE1 ('the Studio', 'we', 'us', 'our'), including our coaching plans, studio and space hire, and any ClassPass bookings made through third-party platforms. By applying for, booking, or purchasing any service with Getters Fitness, you agree to be bound by these Terms.

1. Definitions

  • 'Member' means an individual enrolled on a coaching plan (Apex, Dig, or Peak) with Getters Fitness.

  • 'Coach' means Samuel Aremu or any coach appointed by Getters Fitness to deliver sessions.

  • 'Pass Holder' means an individual or professional who has purchased a studio hire pass under Section 4.

  • 'Session' means a scheduled class, consultation, or hired studio slot.

  • 'Group' means a fixed cohort of up to 8 Members assigned to a coaching plan.

2. Coaching Plans

2.1 Application & Consultation

All new Members must apply for a free consultation before joining a coaching plan. Consultations are conducted in person or via video call and include a discussion of your goals, a review of your training history, and body composition measurements taken by your Coach.

Submitting an application does not guarantee a place. Places are limited to groups of 8, and Getters Fitness reserves the right to decline or defer an application where a suitable group is not available.

2.2 Group Placement

Following your consultation, you will be placed into a Group for one of our three coaching classes: Apex (strength), Dig (fitness), or Peak (muscle building). Group composition is determined by your Coach based on your goals, experience, and availability, and may change between training blocks at the Coach's discretion.

2.3 Training Blocks

Coaching is delivered in 8-week training blocks: Week 1 (goal-setting and baseline assessment), Week 4 (progress review), Weeks 4–8 (progressive training), and Week 8 (measurement against your Week 1 goal). Blocks run continuously throughout the year, with a goal-setting focus applied each January.

2.4 Fees & Payment

Coaching plans are billed monthly in advance at the rate confirmed at consultation. Members may add additional plans to access more than one class type; additional plans include class access only and do not include additional 1-to-1 coaching time.

All payments are processed online. Coaching plan fees are collected via card payment on a recurring monthly basis; studio hire passes are paid for in full online at the time of purchase.

2.5 Cancellation of Membership

Members may cancel their coaching plan at any time by giving 30 days' written notice to Getters Fitness. Fees already paid for the current month are non-refundable; you will not be charged for the following month once your notice period has been served.

2.6 Missed & Late-Cancelled Sessions

Sessions are not refunded or credited if missed. You must cancel before the session is scheduled to begin. A session that is not cancelled before its start time, including a no-show, is treated as used and counts against your monthly allowance. Your place within your Group is reserved for you regardless of attendance.

2.7 Ongoing Support

Members receive access to a members-only WhatsApp group, coach support for training and fitness-related questions, a 1-to-1 check-in with Sam every four months, and invitations to social and community events run throughout the year.

 

3. Studio & Space Hire (Passes)

3.1 Availability

Studio and space hire is available Monday to Saturday, 11:00am–5:00pm, subject to availability, across our two gym studios and treatment room. This service is intended for personal trainers, therapists, and individuals who do not require coaching or group placement.

3.2 Pricing

Single session — £18

6-session pass — £96

10-session pass — £150

Pricing is the same across all studios and the treatment room.

3.3 Booking & Access

Pass Holders must purchase a pass before booking a slot via our online calendar. Access to the studio begins at the start of your booked slot only, early entry is not permitted, and Pass Holders must vacate the studio by the end of their booked slot to allow for the next booking.

3.4 Pass Validity & Refunds

Passes are valid for 45 days from the date of purchase. Unused sessions expire at the end of this period and are not refunded, extended, or carried over. Passes are non-refundable and non-transferable, except where required by law.

 

4. ClassPass Bookings

Getters Fitness accepts bookings via ClassPass for space and studio hire only, within the 11:00am–5:00pm hire window. ClassPass bookings are not valid for, and cannot be used to access, Apex, Dig, or Peak coaching classes or any coaching Group session.

ClassPass bookings are subject to ClassPass's own booking and cancellation terms in addition to the studio access rules set out in Section 3.3.

 

5. Code of Conduct

  • Treat all Coaches, staff, Members, and Pass Holders with respect.

  • Arrive on time and vacate the studio promptly at the end of your session.

  • Follow all instructions given by your Coach, particularly regarding equipment use and safe lifting technique.

  • Report any injury, discomfort, or equipment fault to your Coach immediately.

Getters Fitness reserves the right to refuse entry, suspend, or terminate the membership or pass of any individual who breaches this Code of Conduct.

 

6. Health, Safety & Liability

 

6.1 Assumption of Risk

Physical exercise carries an inherent risk of injury. By taking part in any session, or otherwise using the studio and its equipment, you acknowledge and accept this risk. You confirm that you are medically fit to take part in physical exercise, and that you are not aware of any medical condition, injury, or limitation that would make it unsafe for you to do so.

If you are unsure whether you are fit to train, you should consult a doctor before your session. You must inform your Coach, before your session begins, of any injury, condition, medication, or limitation that may affect your training.

 

6.2 Limitation of Liability

To the fullest extent permitted by law, Getters Fitness accepts no liability for any injury, loss, or damage arising from your use of the studio, its equipment, or participation in any session, except to the extent that such injury, loss, or damage is caused by the proven negligence of Getters Fitness or its staff.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot lawfully be excluded or limited under the laws of England and Wales, including under the Consumer Rights Act 2015 and the Unfair Contract Terms Act 1977.

Getters Fitness is not liable for any indirect or consequential loss, or for loss of earnings, arising from your use of the studio.

 

6.3 Personal Belongings

Getters Fitness is not responsible for the loss, theft, or damage of any personal belongings brought onto the premises, except where this results from our proven negligence.

6.4 Professionals Using Hired Space

Personal trainers, therapists, and other professionals hiring space under Section 3 are solely and fully responsible for the safety, supervision, technique, and conduct of any client they bring onto the premises. Getters Fitness accepts no liability for any injury, loss, or damage arising from a session delivered by a hiring professional to their own client.

Any professional hiring space must hold their own valid public liability and professional indemnity insurance, and must provide evidence of this on request. Should an accident or injury occur during a hired session, responsibility for the incident and any resulting claim rests with the hiring professional; their client should contact the professional's insurer directly, not Getters Fitness. Each hiring professional agrees to indemnify Getters Fitness against any claim arising from their delivery of services on the premises.

7. Photography, Data & Communication

By joining a coaching plan, you consent to being added to your Group's members-only WhatsApp group for the purpose of session coordination and community support. Getters Fitness may occasionally take photographs or video at the Studio for marketing purposes; you may opt out of this at any time by notifying your Coach in writing.

Getters Fitness will handle your personal data, including body composition measurements, in accordance with UK data protection law. [Privacy Policy.]

 

8. Changes to These Terms

Getters Fitness may update these Terms from time to time. Where changes materially affect Members or Pass Holders, we will provide reasonable notice before the changes take effect.

9. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

Getters Fitness, 91 Westminster Bridge Road, London SE1

Email: train@gettersfitness.com

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