TERMS & CONDITIONS 

These Terms apply to Getters Fitness coaching classes at 91 Westminster Bridge Road, London SE1, including our APEX (strength) and ENGINE (cardio) programmes. Studio hire and ClassPass bookings have separate terms. By applying, accepting a place or paying for membership, you agree to these Terms.

 

1. Application

All new members must first attend a free consultation, booked online and held with a coach in person or by video call. This covers your goals, training history, health and availability and helps determine whether Getters Fitness is suitable. Applying does not guarantee acceptance or a place. We may decline or defer an application if no suitable group is available or membership is not appropriate.

2. Groups and Training

Training is delivered through our two programmes, APEX (strength) and ENGINE (cardio), based on your goals, experience and availability. Muscle building is an outcome of APEX rather than a separate class. Sessions are capped at six members maximum. We may reasonably change session times or coaching arrangements. Coaching runs in continuous eight-week blocks, including goal-setting, assessment, progressive training, a progress review and an end-of-block review.

3. Fees

Membership is £180 per month, charged monthly in advance, and covers 8 coached sessions per month. A personal plan is also created for you to supplement the training you do in class. Payments are online using your nominated payment method. You must keep payment details current and pay all sums due.

4. Cancellation and Attendance

You may cancel by giving 30 days’ written notice to info@gettersfitness.com. Fees already paid for the current month are non-refundable. No payment will be taken for a following month once the notice period ends, subject to outstanding sums. Missed or late-cancelled sessions are not refundable, transferable or creditable. A session not cancelled before its start time, including a no-show, is treated as used. Your group place remains reserved whether or not you attend. Statutory cancellation and consumer rights that cannot lawfully be excluded are unaffected.

5. Support and Conduct

You may be added to a members-only WhatsApp group for coordination and community support and may receive coach support and progress check-ins. You must treat coaches, staff and members respectfully, follow safety instructions, arrive on time, report injuries or equipment faults and use equipment responsibly. We may refuse entry or suspend or terminate membership for serious or repeated breaches, subject to applicable law.

6. Health and Liability

Exercise involves risk of injury. You confirm that you are fit to participate and will tell your coach before training about any injury, medical condition, medication or limitation affecting you. Seek medical advice if unsure. To the fullest extent permitted by law, Getters Fitness is not liable for loss, damage or injury arising from participation except where caused by our negligence. Nothing excludes or limits liability for death or personal injury caused by negligence, fraud, or liability that cannot legally be excluded, including under the Consumer Rights Act 2015 or Unfair Contract Terms Act 1977. We are not responsible for personal belongings except where loss or damage results from our negligence.

7. Photography, Data and Changes

We may take photographs or video for marketing. You may opt out by notifying us in writing. Personal data, including health information, is handled under UK data protection law and our Privacy Policy: gettersfitness.com/privacy-policy. We may update these Terms and will give reasonable notice of material changes.

8. Law and Contact

These Terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to consumer rights. Contact: Getters Fitness, 91 Westminster Bridge Road, London SE1 7HR; info@gettersfitness.com; 02046206674.